Frequently Asked Questions

The GoAkamai web site provides many features to help you plan your trip.  Go to the GoAkamai.org home page to get started and discover all the easy-to-use tools and information GoAkamai has to offer.  Below is a list of questions that may help you better understand and navigate the web site.  If you've looked here and your question is not answered, please contact us.

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What does the GoAkamai Site have to offer?

GoAkamai.org consolidates Hawai`i’s traveler information into a one-stop resource, providing real-time at-a-glance traffic congestion information. It features freeway drive times, live camera views; TheBus schedule, route, and fare information; carpool and vanpool information; roadway construction information; Freeway Service Patrol information, airport information, and more.

Reference GoAkamai.org before you plan your route to avoid any possible congestion.

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Specifically, what are the primary features offered on the home page?

There are three primary features offered on the home page: 

  • Congestion Map
  • Quick Views providing links to traffic information for specific areas
  • Camera Tour of selected area in drop-down menu

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How does the Congestion Map feature work?

GoAkamai Congestion Map

  • The congestion map provides speed data for H-1, H-2, and Moanalua Freeways on the island of Oahu.  The freeways are color-coded to show you the relative traffic congestion conditions:  black for stop-and-go conditions, red for heavy, yellow for moderate, and green for no congestion.  Grey indicates where there is no data available, possibly because a sensor is not operational or an insufficient number of sensor reads are available to accurately report travel conditions.
  • You may pan across the map by clicking and dragging it to view other areas of the island. You can also pan with the map navigation tools in the upper-left corner of the map.
  • You may zoom the map using your mouse wheel, appropriate touch gestures (on touch-enabled systems), or with the map navigation tools in the upper-left corner of the map.
  • By holding the cursor over camera icons on the map, a real-time photo of that portion of the roadway or intersection will appear.  The snapshot automatically closes when you move the cursor to another part of the screen. Clicking the camera icon will display the snapshot until you click on another location on the map or you click on the red X in the upper-right corner of the snapshot window. NOTE: When the map is zoomed out to show a larger are you may see camera icons with numbers on them. These represent multiple cameras that have been "clustered" for display. Click on the cluster and the map will zoom to a position that will show more individual camera icons from the cluster. Continue to click on the cluster icons as needed to view the desired camera. 
  • Other information can be displayed and hidden on the map my clicking the appropriate check box to hide or show the layer and then holding the cursor over the appropriate icons on the map to display more information. The information window automatically closes when you move the cursor to another part of the screen. Clicking the icon will display the associated detail until you click on another location on the map or you click on the red X in the upper-right corner of the information window. NOTE: When the map is zoomed out to show a larger are you may see icons with numbers on them. These represent multiple items that have been "clustered" for display. Click on the cluster and the map will zoom to a position that will show more individual icons from the cluster. Continue to click on the cluster icons as needed to view the desired information.

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How does the Camera Tour feature work?



  • The camera tour shows you a series of real-time photos in a specific area on the island of Oahu.
  • Select an area of the island by clicking on the drop-down menu at the top of the Camera Tour box.
  • You will then see a series of photos appear showing key roadways in that area.

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What are Freeway Driving Times?

The Driving Times feature, available by clicking on the Drive Times menu item, gives drivers at-a-glance distance and travel time information of a particular route. The system shows the trip distance (in miles) and current travel time (in minutes). Please note that these drive times are freeway specific and may not represent the entire planned trip (including travel along surface streets). When the drive time is longer than the typical drive time for a trip the drive time is shown in red.


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What is TheBusHEA tool and how does it work?


The Bus Hea Tool Example

 

  • This tool is available by selecting Transit->Oahu->The Bus->Bus Tools via the site navigation menu.
  • This tool allows you to type in a particular bus stop location and find out the time of arrival for the next bus.
  • Just type in the address or the name of the street and click on “Find bus stop.” 
  • Once you see the bus stop location displayed, you may click on the arrow on the far right to display the time of arrival of the next bus, and all buses thereafter at that bus stop.

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What is TheBus Transit Trip Planner tool and how does it work?


The Bus Google Trip Planner Example
  • This tool is available by selecting Transit->Oahu->The Bus->Bus Tools via the site navigation menu.
  • This feature provides you with easy access to Google’s on-line transit trip planner. TheBus has coordinated with Google Maps to ensure that all of its routes are available through this tool. 
  • Simply type in your originating address in “Start” and your destination in “End”. 
  • Select the most important time criterion – your departure time or your arrival time and then type that in using the MM/DD/YY and HH:MM am/pm format. 
  • When you click on “Submit,” you will be linked to a Google map of the route and specific instructions on your bus number, how to walk to that bus stop, departure and arrival times, an estimate of the length of time the trip will take you, and the cost.  

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What is the Alert feature?


Alert Button

  • An alert button (shown above) will appear at the top of page when either of the Transportation Departments from the State of Hawaii or the City and County of Honolulu has identified a major event.
  • Click on the alert button to view the list of current alerts.
  • Click on the alert button again to close the list of current alerts.

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How are the various congestion levels shown on the congestion map translated into speeds?

Traffic conditions are shown as color bands along the roadways.  Each color represents a different level of congestion.  The table below shows the defined congestion levels displayed in the Congestion Map legend.  Note that the speed ranges are calculated as a percentage of the speed limit for each roadway segment.  ‘No Data’ is reported on the Congestion Map when field sensors are not operational or an insufficient amount of sensor reads are available to accurately report travel conditions.

Congestion Level

Color

% of Speed Limit

Speeds based on a speed
limit of 55 MPH

 Stop and Go

 Black

 0-25%

 0-13 MPH

 Heavy Traffic

 Red

 26-50%

 14-27 MPH

 Moderate Traffic

 Yellow

 51-75%

 28-41 MPH

 No Congestion

 Green

 76-100%

 42-55 MPH

 No Data

Grey

 N/A

 N/A

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How often are the snapshots of camera traffic updated?

The camera snapshots are updated at least once every five minutes.

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Why is a camera displaying a “blue” screen or “GoAkamai" Logo?

Cameras will display either a blue screen or GoAkamai logo when a camera is unavailable due to maintenance or operator intervention. 

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What are the various features of the drop-down menus; and how do they work?


Cameras

The Cameras menu option gives you the opportunity to select a region on the island of Oahu and view major thoroughfares and intersections in that region as recorded in real-time by cameras.

Drive Times

The Drive Times menu option displays popular travel route times determined by the selected Freeway Trips in the drop-down menu.

Construction

Links that are available on the Construction drop-down menu provide information on construction projects and HDOT Oahu Lane Closures that may cause driving delays.

Transit 

The Transit drop-down menu links you to websites for the Oahu, Maui, Kauai and Hawai`i public bus systems. Bus Tools, Routes & Timetables, and Service Disruption Information are available for TheBus system on Oahu. It also provides a link to TheBus Transit Planner for Oahu and TheBusHEA.

Rideshare

This drop-down menu includes links to sites providing vanpool and carpool information.

FSP 

This drop-down menu provides a direct link to the Freeway Service Patrol program on Oahu. 

Airports

The Airports drop-down menu provides links to the official websites for the major airports on every Hawaiian island.

Bicycle

The Bicycle drop-down menu includes two links:

  • The State of Hawai`i link takes you to bike path maps provided by the Hawai`i Department of Transportation.
  • The City and County of Honolulu link takes you to a detailed page about bicycling on the island of Oahu.

Surf

The Surf drop-down menu provides links to current surf conditions.

Weather

The Weather drop-down menu provides links to current weather conditions.


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What browser versions does the GoAkamai website support?

GoAkamai.org presently supports the current and immediate past versions of Microsoft Internet Explorer (IE).  The website supports only the current versions of Mozilla Firefox, Google Chrome, and Apple Safari. While every effort is made to ensure browser compatibility, certain features do require current versions of the browsers listed above. You should consider upgrading your browser if you are not running the current version.

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What are cookies and why are cookies used on the GoAkamai web site?

Cookies are a small amount of data sent to your browser from a web server and stored on your computer’s hard drive.  GoAkamai uses session cookies and persistent cookies.  Session cookies expire after you exit the website, or shortly thereafter, and are not generally considered to be a privacy or security concern.  Persistent cookies tend to have a longer life-span and are used to retain user session information such as settings and configuration parameters.  Cookies are unique to each website and information in them cannot be accessed by other websites.  The cookies utilized by GoAkamai do not provide any personal information about you and are only used to enhance your experience while using the website.

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Who is responsible for producing the GoAkamai web site?

The GoAkamai initiative is a cooperative program of the Hawai`i State Department of Transportation and the City & County of Honolulu Department of Transportation Services.

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How can travelers access the GoAkamai App for smart phones (iPhones and Androids)?

The GoAkamai mobile application is available through the Apple app store and Google Play. Use the icons available on the home page to start the download process.

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What are the App’s main features?

Similar to the website, the app features a regional map indicating real-time traffic congestion updates. Freeway drive times and traffic camera snapshots are other features, which operate identically to the website version. If the navigation setting is enabled on the smart phone, users will be able to locate their geographical location on the regional map by clicking the Find me option at the top left of the screen.

Specified user information may be found in the Frequently Asked Questions (FAQ) section under More or Menu (specific to smart phone device). The answers to these questions provide device specific information as well as general background on the four main features.

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Will there be other services to aid travelers under the GoAkamai program?

The GoAkamai program already incorporates the Freeway Service Patrol (FSP) (see www.fsphawaii.com).  The FSP program provides free emergency roadside services to motorists.  Seven roaming push bumper tow trucks and their highly-trained drivers provide vehicle incident assistance including tire changes, jump starts, radiator fills, gently pushing stranded vehicles to the side of the road, providing a gallon of gasoline, and towing off the freeway. 

More services will be added over the next several years. You can look forward to more camera images, more roads with speed data, and new information transmitted via this website as well as other enhancements as part of the GoAkamai program.

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What is meant by "GoAkamai"?

Translated from Hawaiian, akamai means smart, clever, expert; smartness, skill, wit[1].  With “go” before it, GoAkamai means to move smartly.

The tagline for the GoAkamai program is “Connect for the Smart Commute”. The user friendly system helps travelers efficiently plan trips.


[1] wehewehe.org

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Brought to you by Hawaii Transportation Partners
State of Hawaii Department of Transportation © 2010 GoAkamai City and County of Honolulu
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